Delivery & Returns

Filestream aims to deliver all UK mainland that are in stock within 2 working days. Any dates and times quoted for delivery are expected dates and times and Filestream shall not be liable for any delays howsoever caused. Deliveries are normally made between 08:00 – 18:00 hours Mon – Fri (excluding bank holidays) to the DOORSTEP of the delivery address unless alternative arrangements have been agreed and accepted in advance between both parties.

The goods shall be delivered by us to your address and the risk in the goods shall pass to you upon such delivery taking place. You should note that our carrier requires immediate notice to be given of any loss or damage to goods and you should inspect the goods upon receipt and report any loss or damage to the carrier immediately. Insofar as you report any damage to goods to us within 48 hours of delivery we will refund the price and carriage or replace the goods at no cost