The fi-800R combines passport, ID and document scanning to transform front desk operations. With automated data capture and a compact footprint that fits anywhere, you can deliver a seamless experience for customers.
Deliver an uninterrupted customer experience
Whether at a bank, hotel, hospital or hire service counter, that first interaction at front of house can be all-important for customer satisfaction. Scanning ID and paper documents separately slows this process down, creates more work for staff and impacts customer experience.
Now, one device can transform front desk operations for everybody. The versatile fi-800R scans and extracts data from passports (including Machine Readable Zones), ID and A4 documents without the need for additional accessories. Advanced dual path scanning technology improves customer service while reducing equipment expenditure.
Its innovative compact design is ideal for the front desk, saving space while allowing staff to stay in one place – so ID and documents never leave the customers’ sight.
As you’d expect from Ricoh, the fi-800R also offers fuss-free dependability. An Automatic Document Feeder with Active Separation technology makes input smoother than ever, while Automatic Skew Correction eliminates feed errors. Our smart PaperStream software optimises images for downstream processes, as well as extracting information to enrich customer profiles. And with a 40ppm/80ipm scan speed, customers can get on with their day in record time.
All of this combines to create a seamless experience, where customer service meets customer satisfaction.
To manage your scanned documents, visit our Document Management site FileStream
The Ricoh fi-8150 is a higher capacity scanner that has a faster 50 ppm speed (100 ipm duplex) and a larger 100 page document feeder.